Terms of Service

1. Acceptance of Terms

By accessing, browsing, or placing an order through IO Retail ("the Website"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and INNOVATIVE OPERATIONS, LLC ("Company", "we", "us", or "our"). If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Eligibility and User Accounts

To purchase products or create an account, you must be at least 18 years old or the age of legal majority in your jurisdiction.

When creating an account, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and are fully responsible for all activities occurring under your account. Notify us immediately at support@iotechretail.com of any unauthorized account access.

3. Products, Formulations, and Pricing

We strive to display our products, specifications, and prices as accurately as possible. However, we do not warrant that product descriptions, imagery, pricing, or other content on the site are error-free or current.

Prices for all products are subject to change without prior notice. We reserve the right at any time to modify, discontinue, or limit the sales quantity of any product or service to any person, geographic region, or jurisdiction.

4. Orders, Payments, and Billing

We reserve the right to refuse, limit, or cancel any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email provided at checkout.

All payments are processed securely via Stripe. You agree to provide current, complete, and accurate purchase and billing information for all transactions made through our store. You represent and warrant that you have the legal right to use any payment method utilized in connection with any transaction.

5. Shipping, Delivery, and Risk of Loss

All purchases of physical products are made pursuant to a shipment contract. Risk of loss and title for items purchased pass to you upon our delivery of the items to the shipping carrier. We are not responsible for delays caused by shipping carriers, customs clearance, or incorrect shipping addresses provided by the customer.

6. Dietary Supplements & Health Disclaimer

Statements made regarding dietary supplement products on this site have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult with a qualified physician or healthcare professional prior to beginning any dietary supplementation, wellness regimen, or exercise protocol, particularly if you are pregnant, nursing, taking medications, or have a pre-existing medical condition.

7. Intellectual Property

All content on this website, including but not limited to brand marks, logos, product names, text, graphics, designs, photography, interfaces, and software code, is the exclusive property of INNOVATIVE OPERATIONS, LLC and is protected by United States and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without prior written authorization.

8. Disclaimer of Warranties & Limitation of Liability

The website and all products and services delivered to you are provided "as is" and "as available" without warranties of any kind, whether express or implied.

To the maximum extent permitted by law, INNOVATIVE OPERATIONS, LLC, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising out of or related to your use of the website or products purchased through the website.

9. Governing Law

These Terms and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.